Privacy Policy

Last updated: 08-6-2025

This website is managed by LUXELINK PTE. LTD ("we", "us", or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data.

1. Information We Collect

We collect the following personal information when you use our store:

Personal Information: Name, address, and contact details (email address, phone number, etc.).
Payment Information: Credit card details, billing address, and other payment-related information.
Purchase and Order Information: Information related to your purchases and orders.
Customer Preferences: Preferences and interests shared with us, including through surveys or promotions.
Customer Service Interactions: Data provided through customer service interactions.
Technical Information: Your IP address, browser type, and device information, for the purpose of ensuring the functionality and security of our website.

2. How We Use Your Data

We use your personal data to:

Process Transactions: Complete purchases and process payments, including verifying credit card details.
Customer Support: Provide customer service and manage returns and exchanges.
Personalize Your Experience: Improve your shopping experience by personalizing content, offers, and product recommendations.
Communicate: Send offers, promotions, and newsletters (only if you have consented to receive them).
Optimize Our Services: Conduct research and improve our website and services based on user behavior.
Comply with Legal Obligations: Ensure compliance with legal requirements and enforce our policies.

We retain your data only for as long as necessary to fulfill these purposes, including for legal, accounting, or reporting requirements.

3. Cookies and Analytics

Cookies: We use cookies to improve your experience on our website, analyze website traffic, and deliver personalized content. Cookies are small text files that help track user behavior on our site.
Disabling Cookies: You may disable cookies in your browser settings, although doing so may affect the functionality of our site. By continuing to use our website, you consent to our use of cookies as described.
Cookie Consent: We use a cookie banner on our website to inform you about our use of cookies. By using our site, you consent to our use of cookies for the purposes stated in this Privacy Policy.
Google Analytics: We use Google Analytics to track your interactions with our website. This helps us understand how users engage with our site, which allows us to improve the user experience. Google Analytics may collect information such as your IP address, browser type, and website activity. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Data

We will not sell, rent, or commercially share your personal information. However, we may share your data with trusted third-party providers for the purpose of completing your transactions, providing customer service, and improving our website’s functionality. These third-party providers include:

Payment Processors: For transaction verification and processing.
Shipping Companies: To fulfill your order and arrange delivery.
IT Service Providers: To maintain and improve our website.

These third-party providers are required to protect your personal data and are prohibited from using it for purposes other than the services they are contracted to provide.

We may also disclose your personal data if required by law or if you violate our Terms of Service.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request to correct any inaccuracies in your personal information.
Withdrawal of Consent: You can withdraw your consent to data processing at any time (e.g., to stop receiving marketing emails).
Object to Processing: You can object to certain uses of your data, including for direct marketing purposes.
Request Deletion: You can request the deletion or restriction of your personal data in certain circumstances.

To exercise any of your rights, please contact us at info@moda-royale.com. We will respond to your request within the time frame prescribed by law.

6. Third-Party Services

Certain third-party providers, such as payment gateways, have their own privacy policies regarding the information we are required to share with them. We recommend reviewing their policies to understand how your data is handled.

When you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. Your data may be subject to the laws of the country where the third-party provider operates.

We have no control over third-party privacy practices and are not responsible for their actions.

7. Data Transfers

If we transfer your data to third-party providers outside the UK, we ensure that the data transfer is subject to appropriate safeguards, such as the use of Standard Contractual Clauses or ensuring the third-party provider is located in a country with an adequate level of data protection.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. We use industry-standard encryption methods to secure payment transactions.

However, please note that no method of transmitting data over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and update the "Effective Date" at the top of the page.

Please review this Privacy Policy periodically to stay informed about how we are protecting your data. By continuing to use our services, you agree to the updated terms.

Contact

Moda Royale is operated by LUXELINK PTE. LTD, a company registered in the Singapore.

Business Registration: 202416963Z

Registered Address: 2 Venture Drive, #19-21, Vision Exchange, Singapore, 608526, Singapore

Email: info@moda-royale.com
Phone: +31657464988
Contact Form: Click here

Customer Services Hours:
Monday to Friday: 09:00 - 18:00